> For the complete documentation index, see [llms.txt](https://www.litewm.com/litewm-warehouse-management-saas/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.litewm.com/litewm-warehouse-management-saas/teamflow/teamflow-refund-policy.md). # TeamFlow Refund Policy **Effective Date**: May 27, 2026 This Refund Policy applies to subscriptions purchased for TeamFlow. ### 1. Subscription Services TeamFlow is a subscription-based software service. Subscriptions are billed in advance on a recurring basis according to the selected billing cycle. By purchasing a subscription, you authorize recurring charges until you cancel your subscription. Payments may be processed by TeamFlow directly or through authorized third-party payment providers. ### 2. Cancellation You may cancel your subscription at any time. After cancellation: * Your subscription remains active until the end of the current billing period. * No future subscription renewals will occur. * Access to paid features continues until the active subscription expires. ### 3. Refunds Refund requests are handled in accordance with the Buyer Terms of the applicable payment provider and any applicable consumer protection laws. ### 4. Billing Errors If you believe you were charged incorrectly, please contact support within 30 days of the transaction date. ### 5. Contact Email: --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://www.litewm.com/litewm-warehouse-management-saas/teamflow/teamflow-refund-policy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.